Privacy Policy

Introduction

We, CAPRICE Schuhproduktion GmbH Co. KG, as the operator of the online service, are responsible for processing the personal data of users of the online service. Our contact details can be found in the legal notice of the online offer, the contact persons for questions regarding the processing of personal data are named directly in this privacy policy.

We take the protection of your privacy and your private data very seriously. We collect, store and use your personal data only in accordance with the content of this privacy policy and the applicable data protection regulations, in particular the European General Data Protection Regulation (GDPR) and the national data protection regulations.

With this data protection declaration, we would like to inform you to what extent and for what purpose personal data is processed in connection with the use of the online offer.

Personal data

Personal data is information relating to an identified or identifiable natural person. This includes all information relating to your identity, such as your name, your e-mail address or your postal address. However, information that cannot be linked to your identity (such as statistical data, e.g. the number of users of the online service) is not considered personal information.

In principle, you can use our online offer without disclosing your identity and without providing personal data. We will then only collect general information about your visit to our website. However, personal data is collected from you for some of the services offered. This data is then only processed by us for the purposes of using this online service, in particular to provide the requested information. When collecting personal data, only the data that is absolutely necessary must be provided. In addition, further information may be possible, in which case it is voluntary. We will indicate in each case whether the information is mandatory or voluntary. We will then provide information on the specific details in the corresponding section of this privacy policy.

Automated decision-making based on your personal data does not take place in connection with the use of our online services.

Processing of personal information

Your data is stored by us on specially protected servers within the European Union. These are protected by technical and organisational measures against loss, destruction, access, modification or dissemination of your data by unauthorised persons. Access to your data is only possible for a few authorised persons. These persons are responsible for the technical, commercial or editorial support of the servers. Despite regular checks, however, complete protection against all risks is not possible.

The transmission of our web pages and your entries on our web pages via the Internet is always unencrypted. It is therefore possible that third parties may be able to view and/or access the transmitted data. We recommend that you take this aspect into account when deciding whether and what data you transmit to us via the Internet.

Disclosure of personal data to third parties

We only use your personal information to provide the services you have requested. If external service providers are used by us in the course of providing the service, their access to the data is also exclusively for the purpose of providing the service. We take technical and organisational measures to ensure compliance with data protection regulations and also oblige our external service providers to do the same.

Furthermore, we do not pass on the data to third parties without your express consent, in particular not for advertising purposes. Your personal data will only be passed on if you yourself have consented to the data being passed on or if we are authorised or obliged to do so on the basis of statutory provisions and/or official or court orders. In particular, this may involve the provision of information for the purposes of criminal prosecution, to avert danger or to enforce intellectual property rights.

Legal basis for data processing

Insofar as we obtain consent for the processing of your personal data, Art. 6 para. 1 lit. a) GDPR serves as the legal basis for data processing.

Insofar as your personal data is processed because this is necessary for the fulfilment of a contract or in the context of a contract-like relationship with you, Art. 6 para. 1 lit. b) GDPR serves as the legal basis for data processing.

Insofar as we process your personal data to fulfil a legal obligation, Art. 6 para. 1 lit. c) GDPR serves as the legal basis for data processing.

Art. 6 para. 1 lit. f) GDPR may also be considered as the legal basis for data processing if the processing of your personal data is necessary to safeguard a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not require the protection of personal data.

In this privacy policy, we always indicate the legal basis on which we base the processing of your personal data.

Data erasure and storage duration

We always delete or block your personal data when the purpose of storage no longer applies. However, data may be stored beyond this point if this is provided for by legal requirements to which we are subject, for example with regard to statutory retention and documentation obligations. In such a case, we delete or block your personal data after the end of the corresponding requirements.

Use of our online offer

Information about your computer

Each time you access our online offer, we collect the following information about your computer, regardless of your registration: the IP address of your computer, the request from your browser and the time of this request. In addition, the status and the amount of data transferred as part of this enquiry are recorded. We also collect product and version information about the browser used and the computer’s operating system. We also record the website from which the online offer was accessed. The IP address of your computer is only stored for the duration of your use of the online service and is then deleted or anonymised by shortening it. The other data is stored for a limited period of time.

We use this data for the operation of the online offering, in particular to detect and eliminate errors, to determine the utilisation of the online offering and to make adjustments or improvements. These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f) GDPR, which is the legal basis for this processing.

Use of cookies

Cookies are used for our online offer – as on many websites. Cookies are small text files that are stored on your computer and that save certain settings and data for exchange with our online offer via your browser. A cookie usually contains the name of the domain from which the cookie file was sent as well as information about the age of the cookie and an alphanumeric identifier.

Cookies enable us to recognise your computer and make any pre-settings immediately available. Cookies help us to improve our online offering and to provide you with a better and more personalised service. This is also our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f) GDPR.

The cookies we use are so-called session cookies, which are automatically deleted at the end of the browser session. In some cases, cookies with a longer storage period may also be used so that your default settings and preferences can still be taken into account the next time you visit our website.

Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser so that it notifies you as soon as cookies are sent. It is also possible to delete cookies that have already been saved manually via the browser settings. Please note that you may only be able to use our online services to a limited extent or not at all if you reject the storage of cookies or delete necessary cookies.

Google Analytics

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link http://tools.google.com/dlpage/gaoptout?hl=de.We use Google Analytics for statistical analyses. Google Analytics is a web analysis service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94034, USA (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Sie können die Speicherung der Cookies durch eine entsprechende Einstellung Ihrer Browser-Software verhindern; wir weisen Sie jedoch darauf hin, dass Sie in diesem Fall gegebenenfalls nicht sämtliche Funktionen dieser Website vollumfänglich werden nutzen können. Sie können darüber hinaus die Erfassung der durch das Cookie erzeugten und auf Ihre Nutzung der Website bezogenen Daten (inkl. Ihrer IP-Adresse) an Google sowie die Verarbeitung dieser Daten durch Google verhindern, indem sie das unter dem folgenden Link verfügbare Browser-Plugin herunterladen und installieren http://tools.google.com/dlpage/gaoptout?hl=de.

Further information on this can be found at http://tools.google.com/dlpage/gaoptout?hl=de or http://www.google.com/intl/de/analytics/privacyoverview.html (general information on Google Analytics and data protection). We would like to point out that on our website Google Analytics has been extended by the code ‘ anonymizeIp();’ in order to anonymise the IP addresses, whereby the last octet is deleted.

We are of the opinion that due to the protective measures taken (anonymisation and possibility of objection), data processing to optimise our online offer is to be regarded as a legitimate interest in data processing in accordance with Art. 6 Para. 1 lit. f) GDPR.

Google reCAPTCHA

We use the reCAPTCHA service provided by Google for our online offering to secure our forms, including against misuse for sending spam. The service analyses the extent to which manual input is actually made by a user and is intended to filter out automated access, for example by scripts or so-called bots. In order to use the service, the IP address and other data required by Google for the reCAPTCHA service (device information, user behaviour and cookie content) must be transmitted to Google. Further information on data protection at Google, including in relation to the reCAPTCHA service, can be found at https://policies.google.com/privacy?hl=de.

The legal basis for the transmission of the data is our legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR, whereby our legitimate interest relates to the protection of our online offer against misuse and the protection of the online offer as a whole.

Registration

You can register to use our online services. To do so, you must provide the data requested during registration, for example your name, address and e-mail address. We also record the date and time of registration and the IP address. As part of the registration process, we obtain your consent for the use of the data. The advantage of this is that you do not have to re-enter this data every time you use the website or place an order.

The legal basis for the processing of data for registration is Art. 6 para. 1 lit. a) GDPR in the case of consent. If you register with us for the fulfilment or initiation of a contract, the legal basis for the processing of the data is additionally Art. 6 para. 1 lit. b) GDPR.

The information requested as a mandatory field during registration is required to fulfil or initiate a contract with us for certain services. However, you are not obliged to register, but can also order as a guest. In this case, however, you must enter all the data required to fulfil the contract each time you place an order.

When you register, a customer account is created for you. The data in the customer account will be stored by us for as long as there is an active customer relationship. If no more activity can be detected over a period of three years, the status of the customer relationship is set to inactive. You can request the deletion of your customer account at any time.

Communication with us

You can contact us in various ways, including via the contact form on our website.

Contact form

If you wish to use the contact form on our website, we collect the personal data that you enter in the contact form, in particular your name and email address. We also store the IP address and the date and time of the enquiry. We process the data transmitted via the contact form solely for the purpose of responding to your enquiry or request.

You can decide for yourself what information you send us via the contact form. The legal basis for the processing of your data is your consent in accordance with Art. 6 para. 1 lit. a) GDPR.

After the matter has been processed by us, the data will initially be stored in case of any queries. Deletion of the data can be requested at any time, otherwise the data will be deleted after the matter has been fully dealt with; statutory retention obligations remain unaffected in each case.

Social Media

In addition to our online offer, we also use various social media channels for information transfer and communication, to which you will find links in our online offer or in which you will find links to our online offer. Specifically, we use the social networks Facebook, Pinterest and Instagram as well as the video platform YouTube. You can recognise the links by the respective provider’s logo.

Clicking on the links opens the corresponding social media pages, for which the respective providers’ own provisions and data protection notices apply. We have summarised an overview of the respective provider’s information for you below.

Facebook: https://www.facebook.com/policy.php

Pinterest: https://policy.pinterest.com/de/privacy-policy

Instagram: https://help.instagram.com/519522125107875

YouTube: https://www.youtube.com/howyoutubeworks/our-commitments/protecting-user-data/

No personal information is transmitted to the respective providers before the corresponding links are called up. Your access to the linked page is also the basis for data processing by the respective provider.

We would also like to take this opportunity to point out that the German Federal Office for Information Security (BSI) provides general information on the safe use of social networks on its website at https://www.bsi.bund.de/DE/Themen/Verbraucherinnen-und-Verbraucher/Informationen-und-Empfehlungen/Onlinekommunikation/Soziale-Netzwerke/soziale-netzwerke_node.html.

The following information on the associated processing of your personal data also applies to our use of the social media channels Facebook and Instagram.

Facebook Fanpage

In addition to our own online offering, we also operate a fan page on the social network Facebook. We use the fan page to provide information about our activities and offer a channel for communication. The operator of the Facebook social network is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter referred to as ‘Meta’). In this respect, we use the technical platform and services of Meta.

Delimitation of responsibility

We would like to point out that you use the fan page and its functions on your own responsibility, especially with regard to interactive functions such as commenting, sharing or rating. Alternatively, you can also access the information offered via the fan page on our homepage.

We endeavour to ensure the protection of your privacy and your private data within the scope of the possibilities offered by Facebook. Insofar as your personal data is processed by us in connection with your visit to the fan page, the explanations in this privacy policy apply without restriction. Due to the integration of the fan page into the Facebook service, it should also be noted that Meta processes personal data at the same time. When you visit the Fan Page, Meta collects, among other things, your IP address and other information that may be stored in the form of cookies on the device you are using or in the respective browser. We have no influence on data processing by Meta; in particular, Facebook does not act as a processor for us under our responsibility. Facebook’s data processing – at least according to Meta – is governed by Facebook’s guidelines, which are available at https://de-de.facebook.com/policy.php. We would like to point out that the data collected by Meta about you in this context may also be transferred outside the European Union.

In terms of data protection law, it can be assumed that Meta and we are jointly responsible for the operation of the fan page and the analysis of user data when visiting the fan page. In accordance with data protection regulations, we have reached an agreement with Meta on the internal delimitation of responsibility.

Facebook Insights

Meta offers fan page operators the option of using the Page Insights functions to obtain an overview of the use of the fan page and its users. Page Insights can be used primarily to access and analyse statistical data. We use the data from Page Insights to make the fan page as attractive and efficient as possible. For this purpose, Meta provides us with data that Meta has generated itself. Facebook provides further information on how the Page Insights function works and who is responsible for it at https://www.facebook.com/legal/terms/page_controller_addendum.

Messenger

Users who are registered with Facebook also have the option of communicating directly via Facebook Messenger. If you contact us via Messenger, the data transmitted will be stored and used by us exclusively for the purpose of responding to your enquiry. The legal basis for the processing of your data is your consent within the meaning of Art. 6 para. 1 lit. a) GDPR and our legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the recording and processing of customer enquiries, the evaluation of customer enquiries and the monitoring of misuse.

The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. For your personal data, this is the case when the respective conversation has ended. For us, the conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. You have the option to revoke your consent to the processing of personal data at any time; in this case, we will delete the data immediately if there is no basis for further storage.

Further information about Facebook

If you have any questions about the use of personal data by us in connection with the use of the fan page on Facebook, you are welcome to contact us and our data protection officer at any time. The contact details and communication channels are explained in our privacy policy. If you have any questions about data protection on Facebook, please contact Meta directly.

Instagram-Account

We also have an account on the social network Instagram. We use the Instagram account to provide information about our activities through our own publications and offer another channel for communicating with us. The Instagram social network is operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter: ‘Meta’).

Please remember that you use Instagram and its functions on your own responsibility, especially with regard to interactive functions such as commenting, sharing or rating.

Responsibility under data protection law

We endeavour to ensure the protection of your privacy and your private data within the scope of the possibilities offered by Instagram. Insofar as your personal data is processed by us in connection with your visit to the Instagram account, the explanations in this privacy policy apply without restriction. Due to the integration of the account into Meta’s offer, it should also be noted that Meta’s personal data is processed at the same time. When you access our Instagram content, Meta collects, among other things, your IP address and other information that may be stored in the form of cookies on the device you are using or in the respective browser. We have no influence on data processing by Instagram; in particular, Meta does not act as a processor for us under our responsibility. For data processing by Facebook, the Meta guidelines apply – at least according to Meta – which are available at https://www.facebook.com/help/instagram/155833707900388. We would like to point out that the data collected by Meta about you in this context may also be transferred outside the European Union.

In terms of data protection law, Meta and we have two separate responsibilities for the operation of the Instagram account and the associated communication and analysis options. Insofar as your personal data is processed by us in connection with your visit to our Instagram presence and we alone decide on the purposes and means of this data processing, we are responsible for this data processing. This is usually the case if you communicate directly with us via the ‘Instagram Direct Messaging’ function and transmit your data to us in the process. If your personal data is processed by Meta and Meta alone decides on the purposes and means of data processing, Meta is solely responsible for this data processing. This applies in particular to the analysis of user behaviour by Meta for its own purposes.

Instagram Insights

Meta offers the operators of Instagram accounts the opportunity to obtain an overview of the use of the account and its users via the ‘Instagram Insights’ function. Instagram Insights can be used primarily to access and analyse statistical data. We use the data from Instagram Insights to make the Instagram account as attractive and efficient as possible. For this purpose, Meta provides us with data that Meta has generated itself under its own responsibility. The data we receive from Meta is mostly anonymised data and statistics. Insofar as we receive personal data in this context, we are responsible for our further processing of this data to analyse the use of our Instagram account.

Meta provides further information on Instagram Insights at https://help.instagram.com/1533933820244654.

Instagram Direct Messaging

Instagram gives you the opportunity to communicate directly with us via the ‘Instagram Direct Messaging’ function. If you contact us via the Instagram Direct Messaging function, the data transmitted will be stored and used by us exclusively for the purpose of responding to your enquiry. The legal basis for the processing of your data is your consent within the meaning of Art. 6 para. 1 lit. a) GDPR and our legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the recording and processing of customer enquiries, the evaluation of customer enquiries and the monitoring of misuse.

Further information about Instagram

If you have any questions about the use of personal data by us in connection with the use of our Instagram account, you are welcome to contact us and our data protection officer at any time. The contact details and communication channels are explained in our privacy policy. If you have any questions about data protection on the Instagram social network offered by Meta, please contact Meta directly.

You will find links to the social network Facebook on our website. You can recognise the links by the respective provider’s logo.

Clicking on the links opens the corresponding social media pages, for which this privacy policy does not apply. For details on the provisions applicable there, please refer to the corresponding Facebook privacy policy, which can be found at

Facebook: http://www.facebook.com/policy.php

YouTube channel

In addition to our own online offering, we also operate a channel on the YouTube video platform. We use the channel to provide information about our activities and offer a channel for communication. The YouTube video platform is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as ‘Google’).

We would like to point out that you use the video platform and its functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g. discussion, comments).

Processing of personal data

The data collected about you when you use the service is processed by Google and may be transferred to countries outside the European Union. The processed data includes the data you voluntarily provide, such as your name, user name, email address and telephone number, the content you create, upload or receive, such as photos and videos, documents and tables as well as comments, your IP address, information about the device you are using, information about websites and content accessed, your location and your mobile phone provider. We have no influence on the type and scope of the data processed by Google, the type of processing and use or the transfer of this data to third parties. Information about which data is processed by Google and for what purposes can be found in Google’s privacy policy at https://policies.google.com/?hl=degl=de.

We process the data you enter on YouTube, in particular your user name and the content published under your account, to the extent that we may link to your posts or reply to them or write posts from us that refer to your account. The data freely published and distributed by you on YouTube will be included by us in this way in our offer and made accessible to our followers.

You have the option of restricting the processing of your data in the general settings of your Google account. You can also restrict Google’s access to contact and calendar data, photos, location data, etc. in the settings options for mobile devices. However, this depends on the operating system you are using. In addition to these tools, Google also offers specific data protection settings for YouTube. You can find out more about this at: https://policies.google.com/privacy?hl=degl=de#infochoices.

YouTube Analytics

Google offers the operators of YouTube channels the opportunity to obtain an overview of the use of the account and its users via the ‘YouTube Analytics’ function. YouTube Analytics can be used primarily to access and analyse statistical data. We use the data from YouTube Analytics to make the YouTube channel as attractive and efficient as possible. For this purpose, Google provides us with data that Google itself has generated under its own responsibility. The data we receive from Google is mostly anonymised data and statistics. Insofar as we receive personal data in this context, we are responsible for our further processing of this data to analyse the use of our YouTube channel. Google provides further information on YouTube Analytics at https://support.google.com/youtube/answer/9002587?hl=de.

Further information about YouTube

If you have any questions about the use of personal data by us in connection with the use of the YouTube channel, you are welcome to contact us and our data protection officer at any time. The contact details and communication channels are explained in our privacy policy. If you have any questions about data protection at Google, please contact Google directly.

Your rights and contact

We attach great importance to explaining the processing of your personal data as transparently as possible and to informing you of the rights to which you are entitled. If you would like more information or wish to exercise your rights, you can contact us at any time so that we can take care of your request.

Rights of data subjects

You have extensive rights with regard to the processing of your personal data. Firstly, you have a comprehensive right to information and can request the correction and/or deletion or blocking of your personal data if necessary. You can also request the restriction of processing and have the right to object. You also have the right to data portability with regard to the personal data you have provided to us.

If you would like to assert one of your rights and/or receive more information about this, please contact our customer service. Alternatively, you can also contact our data protection officer.

Revocation of consent and objection

Once you have given your consent, it can be freely revoked at any time with effect for the future. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. The contact person for this is also our customer service and our data protection officer.

If the processing of your personal data is not based on consent, but on another legal basis, you can object to this data processing. Your objection will lead to a review and, if necessary, termination of the data processing. You will be informed of the result of the review and – if the data processing is nevertheless to be continued – you will receive more detailed information from us as to why the data processing is permissible.

Data protection officer and contact

We have appointed an external data protection officer who supports us in data protection issues and whom you can also contact directly. Our data protection officer and his team will be happy to answer any questions you may have regarding our handling of personal data or further information on data protection issues:

Attorney Dr Sebastian Meyer, LL.M.
c/o BRANDI Attorneys at Law
Adenauerplatz 1, 33602 Bielefeld
Telephone: 0521 / 96535-812
E-mail: [email protected]
If you would like to contact our data protection officer personally by e-mail, you can also reach him at [email protected]

Complaints.

If you believe that the processing of your personal data by us is not in accordance with this privacy policy or the applicable data protection regulations, you can complain to our data protection officer. The data protection officer will then investigate the matter and inform you of the outcome of the investigation. You also have the right to lodge a complaint with a supervisory authority.

Further information and changes

Links to other websites

Our online offer may contain links to other websites. These links are usually labelled as such. We have no influence on the extent to which the applicable data protection regulations are complied with on the linked websites. We therefore recommend that you also inform yourself about the data protection declarations of other websites.

Changes to this privacy policy

The status of this privacy policy is indicated by the date (below). We reserve the right to amend this privacy policy at any time with effect for the future. Changes will be made in particular in the event of technical adjustments to the online offer or changes to the data protection regulations. The current version of the data protection declaration can always be accessed directly via the online offer. We recommend that you inform yourself regularly about changes to this privacy policy.

Status of this privacy policy: August 2024